Telephone switchboard operators

Telephone switchboard operators operate telephone communications switchboards and consoles to establish telephone connections, receive caller inquiries and service problem reports, and record and relay messages to staff or clients.

Skill level: Semi-skilled

Check your Wage

  • The majority of Telephone switchboard operators earn a salary between $1,472 and $3,955 per month in 2024.
  • A monthly wage for entry-level Telephone switchboard operators ranges from $1,472 to $2,675.
  • After gaining 5 years of work experience, their income will be between $1,568 and $2,934 per month.

Tasks and duties

  • Operating switchboards and consoles to connect, hold, transfer, and disconnect telephone calls
  • Making connections for outgoing calls
  • Dealing with telephone inquiries and recording messages
  • Forwarding messages to staff or clients
  • Investigating operating system problems and informing repair services
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