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Secretaries (general)

Tasks and duties

  • Checking, formatting and transcribing correspondence, minutes and reports from dictation, electronic documents or written drafts to conform to office standards, using typewriter, personal computer or other word processing equipment
  • Using various computer software packages including spreadsheets to provide administrative support
  • Dealing with incoming or outgoing mail
  • Scanning, recording and distributing mail, correspondence and other documents
  • Screening requests for meetings or appointments and helping to organize meetings
  • Screening and recording staff members' leave and other entitlements
  • Organizing and supervising filing systems
  • Dealing with routine correspondence on their own initiative

    Skill level

    Semi-skilled
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