Telephone switchboard operators operate telephone communications switchboards and consoles to establish telephone connections, receive caller inquiries and service problem reports, and record and relay messages to staff or clients.
Skill level:
Semi-skilled
Check your Wage
- Salary range for the majority of workers in Telephone switchboard operators - from $1,472 to $3,955 per month - 2024.
- A Telephone switchboard operators typically earns between $1,472 and $2,675 gross per month at the start of the job.
- After 5 years of service, this is between $1,568 and $2,934 per month for a working week of 40 hours.
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Tasks and duties
- Operating switchboards and consoles to connect, hold, transfer, and disconnect telephone calls
- Making connections for outgoing calls
- Dealing with telephone inquiries and recording messages
- Forwarding messages to staff or clients
- Investigating operating system problems and informing repair services
