Information and communications technology operations technicians support the day-to-day processing, operation and monitoring of information and communications technology systems, peripherlas, hardware, software and related computer equipment to ensure optimal performance, and identify any problems.
Skill level:
Skilled
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- Salary range for the majority of workers in Information and communications technology operations technicians - from $1,908 to $7,014 per month - 2024.
- A Information and communications technology operations technicians typically earns between $1,908 and $4,366 gross per month at the start of the job.
- After 5 years of service, this is between $2,293 and $5,343 per month for a working week of 40 hours.
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Tasks and duties
- Operating and controlling peripheral and related computer equipment
- Entering commands, using computer terminals, and activating controls on computer and peripheral equipment to integrate and operate equipment
- Monitoring systems for equipment failure or errors in performance
- Notifying supervisors or maintenance technicians of equipment malfunctions
- Responding to program error messages by finding and correcting problems, escalating the problem to other staff or terminating the program
- Reading job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and to control settings
- Retrieving, separating and sorting program output as needed, and sending data to specified users
- Loading peripheral equipment, such as printers, with selected materials for operating runs, or overseeing loading of peripheral equipment by peripheral equipment operators
