Shop supervisors supervise and coordinate the activities of shop sales assistants, checkout operators and other workers in retail and wholesale shops such as supermarkets and department stores.
Skill level:
Semi-skilled
Check your Wage
- Salary range for the majority of workers in Shop supervisors - from $1,815 to $4,163 per month - 2024.
- A Shop supervisors typically earns between $1,815 and $3,185 gross per month at the start of the job.
- After 5 years of service, this is between $1,901 and $3,440 per month for a working week of 40 hours.
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- First line shop supervisor
- First line shop supervisor agricultural retail, pets and flowers
- First line shop supervisor automotive parts or fuel
- First line shop supervisor clothing, leatherwear
- First line shop supervisor construction equipments or components
- First line shop supervisor consumer electronics, household equipments
- First line shop supervisor food, beverages, tobacco products
- First line shop supervisor jewellery, luxury goods
- First line shop supervisor newspapers, books, music, videos, games
- First line shop supervisor sporting equipments, leisure products
- First line supervisor drugstore
- Supervisor gas station
Tasks and duties
- Planning and preparing work schedules and assigning staff to specific duties
- Instructing staff on sales procedures, including how to handle difficult or complex cases
- Ensuring that customers receive prompt service
- Participating in and providing advice to managers on interviewing, hiring, training, evaluating, promoting and dismissing staff, and resolving staff grievances
- Examining returned goods and deciding on appropriate action
- Taking inventory of goods for sale and ordering new stock
- Ensuring that goods and services are correctly priced and displayed
- Ensuring that safety procedures are enforced
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- First line shop supervisor agricultural retail, pets and flowers
- First line shop supervisor automotive parts or fuel
- First line shop supervisor construction equipments or components
- First line shop supervisor consumer electronics, household equipments
- First line shop supervisor food, beverages, tobacco products
- First line supervisor drugstore
- Supervisor gas station